Everything you need to know about ordering from Lentre NZ. Free tracked shipping on every order, easy returns, and secure checkout.
Every order ships free anywhere in New Zealand. No minimum spend required. Tracked delivery on all orders.
7-15 business days NZ-wide. Orders ship within 48 hours. You'll receive tracking info via email once shipped.
Not satisfied? Return any item within 30 days for a full refund. Email us and we'll handle the rest.
All payments processed through Stripe. We accept Visa, Mastercard, Amex, and more. Your data is always safe.
Simply browse our store, click "Buy Now" on any product you like, and you'll be taken to Stripe's secure checkout. Enter your shipping details and payment info, and you're done! We'll send you a confirmation email right away.
Orders typically arrive within 7-15 business days across New Zealand. Processing takes 1-2 business days, then your order is on its way. You'll receive a tracking number once it ships.
Yes! Every order ships with free tracked delivery anywhere in New Zealand. No minimum spend, no hidden fees. The price you see is the price you pay.
We accept all major credit and debit cards through Stripe — Visa, Mastercard, and American Express. All transactions are encrypted and secure. NZD is the default currency.
Once your order ships, we'll email you a tracking number. You can use this to follow your package's journey from dispatch to your doorstep.
If your order hasn't shipped yet, email us at support@lentrenz.com and we'll update or cancel it. Once shipped, please refer to our return policy.
We offer a 30-day return policy from the date of delivery. If you're not completely satisfied, contact us and we'll guide you through the process. Items should be unused and in original packaging where possible.
Currently we only ship within New Zealand. We're looking to expand to Australia in the near future. Stay tuned!
Yes! All prices are in New Zealand dollars (NZD) and include GST. What you see is what you pay — no surprises at checkout.
Email us at support@lentrenz.com or use our contact form. We typically reply within 24 hours.